pivacy policy

1. Information We Collect

We collect personal information to process your orders, improve your shopping experience, and operate our business. This may include:

A. Information You Provide to Us

• Name

• Email address

• Billing address

• Shipping address

• Phone number

• Payment information (processed securely by third-party payment providers)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Cookies and tracking data

• Pages visited and actions taken on the site

C. Information from Third Parties

We may receive information from:

• Payment processors (e.g., Stripe, PayPal, Klarna)

• Analytics tools (e.g., Google Analytics)

• Advertising platforms (e.g., Meta Ads, Google Ads)

2. How We Use Your Information

We use your information to:

• Process and ship orders

• Provide customer support

• Improve our website and shopping experience

• Send order confirmations, shipping updates, and other service messages

• Send marketing emails (only if you opt in)

• Detect and prevent fraud

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us run our business:

• Payment processors (Stripe, PayPal, etc.)

• Shipping carriers (PostNL, DHL, UPS)

• Web hosting & website platforms (Shopify, WooCommerce, etc.)

• Marketing and analytics tools (Google Analytics, Meta Ads Manager)

• IT and security providers

These third parties only process your information as necessary to provide their services.

4. Cookies

We use cookies to:

• Improve website functionality

• Remember your preferences

• Analyze website traffic

• Support advertising and remarketing

You can manage or disable cookies through your browser settings.

5. Data Retention

We only keep your personal information for as long as necessary:

• Order information: 7 years (required for tax & accounting laws)

• Marketing emails: until you unsubscribe

• Website activity data: typically 26 months

6. Your Rights (GDPR-Compliant)

As an EU-based customer, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request a copy of your data (data portability)

• Withdraw consent for marketing at any time

To exercise your rights, contact us at: [your email]

7. Data Protection & Security

We use industry-standard security measures to protect your personal information:

• Encrypted SSL connection

• Secure payment processing

• Limited access to your data

• Regular security checks

However, no online system is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect their data.

9. International Transfers

Your data may be transferred to countries outside the EU, but only to partners that comply with GDPR, such as:

• Standard Contractual Clauses

• GDPR-compliant platforms (Shopify, Stripe, Google, Meta)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact u